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TERMS OF USE

WELCOME TO VELVETDOLL! 
ShopVelvetDoll.com provides services subject to the terms set forth herein. When you use any of our services, you are subject to the policies, terms, and conditions applicable to that service. We reserve the right to change any of the information on ShopVelvetDoll.com and these terms and conditions at any time. By using ShopVelvetDoll.com, you are indicating your agreement to the Terms and Conditions contained herein. Please read them carefully.

USE OF ShopVelvetDoll.com:
By using ShopVelvetDoll.comyou represent and warrant that you are more than 16 years of age or are using ShopVelvetDoll.com with the permission and supervision of a parent or guardian. Subject to these Terms and Conditions,ShopVelvetDoll.com hereby grants you a limited, revocable, non-exclusive license to access and use the ShopVelvetDoll.com website on your computer or mobile device. You may not reproduce, modify, display or otherwise make commercial use of any content from the ShopVelvetDoll.com website unless expressly permitted by ShopVelvetDoll.com. ShopVelvetDoll.com reserves the right to refuse service to any individual at its sole discretion and without limitation if it believes that a user’s conduct violates applicable laws or is otherwise harmful to ShopVelvetDoll.com.

COMMUNICATIONS TO YOU:
By submitting your email address into our email submission form, you agree that ShopVelvetDoll.com may send electronic mail to you for purposes that ShopVelvetDoll.com deems appropriate.

DISCLAIMER:
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN ‘AS IS’ BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT SHOPVELVETDOLL.COM SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

SUPPORT:
You may contact our Customer Service team via email at: info@shopvelvetdoll.com

TERMS OF USE

WELCOME TO VELVETDOLL! 
ShopVelvetDoll.com provides services subject to the terms set forth herein. When you use any of our services, you are subject to the policies, terms, and conditions applicable to that service. We reserve the right to change any of the information on ShopVelvetDoll.com and these terms and conditions at any time. By using ShopVelvetDoll.com, you are indicating your agreement to the Terms and Conditions contained herein. Please read them carefully.

USE OF ShopVelvetDoll.com:
By using ShopVelvetDoll.comyou represent and warrant that you are more than 16 years of age or are using ShopVelvetDoll.com with the permission and supervision of a parent or guardian. Subject to these Terms and Conditions,ShopVelvetDoll.com hereby grants you a limited, revocable, non-exclusive license to access and use the ShopVelvetDoll.com website on your computer or mobile device. You may not reproduce, modify, display or otherwise make commercial use of any content from the ShopVelvetDoll.com website unless expressly permitted by ShopVelvetDoll.com. ShopVelvetDoll.com reserves the right to refuse service to any individual at its sole discretion and without limitation if it believes that a user’s conduct violates applicable laws or is otherwise harmful to ShopVelvetDoll.com.

COMMUNICATIONS TO YOU:
By submitting your email address into our email submission form, you agree that ShopVelvetDoll.com may send electronic mail to you for purposes that ShopVelvetDoll.com deems appropriate.

DISCLAIMER:
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN ‘AS IS’ BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT SHOPVELVETDOLL.COM SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

SUPPORT:
You may contact our Customer Service team via email at: info@shopvelvetdoll.com

TERMS OF USE

WELCOME TO VELVETDOLL! 
ShopVelvetDoll.com provides services subject to the terms set forth herein. When you use any of our services, you are subject to the policies, terms, and conditions applicable to that service. We reserve the right to change any of the information on ShopVelvetDoll.com and these terms and conditions at any time. By using ShopVelvetDoll.com, you are indicating your agreement to the Terms and Conditions contained herein. Please read them carefully.

USE OF ShopVelvetDoll.com:
By using ShopVelvetDoll.comyou represent and warrant that you are more than 16 years of age or are using ShopVelvetDoll.com with the permission and supervision of a parent or guardian. Subject to these Terms and Conditions,ShopVelvetDoll.com hereby grants you a limited, revocable, non-exclusive license to access and use the ShopVelvetDoll.com website on your computer or mobile device. You may not reproduce, modify, display or otherwise make commercial use of any content from the ShopVelvetDoll.com website unless expressly permitted by ShopVelvetDoll.com. ShopVelvetDoll.com reserves the right to refuse service to any individual at its sole discretion and without limitation if it believes that a user’s conduct violates applicable laws or is otherwise harmful to ShopVelvetDoll.com.

COMMUNICATIONS TO YOU:
By submitting your email address into our email submission form, you agree that ShopVelvetDoll.com may send electronic mail to you for purposes that ShopVelvetDoll.com deems appropriate.

DISCLAIMER:
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN ‘AS IS’ BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT SHOPVELVETDOLL.COM SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.

SUPPORT:
You may contact our Customer Service team via email at: info@shopvelvetdoll.com

PRIVACY POLICY

PRIVACY & SECURITY:
In order to keep you informed about our latest products, specials, and other news, we ask for your e-mail address. More importantly, we need this address should we need to contact you about any order, delay, or shipping information. To fulfill your order, we need your shipping address, phone number, and credit card information. We understand that we are asking for sensitive information, and you can rest assured that we make every effort possible to ensure the privacy and security of your transactions. Your credit card number and other personal data will be treated with the highest grounds of security and confidentiality.

EMAIL POLICY:
Mint Wardrobe sends 2-4 promotional emails per week to keep our subscribers informed about the latest trends and sales at ShopVelvetDoll.com! It is possible to unsubscribe at any time by simply clicking the link at the bottom of an email. Having trouble? Send an email to info@shopvelvetdoll.com with the subject line “unsubscribe”. If you are unsubscribed, any emails you receive from ShopVelvetDoll.com will be directly related to your orders.

CONTACTING US:
It’s easy to contact us by sending an email to customer service at info@ShopVelvetDoll.com. Please allow 24-48 business hours for a response. Our team is standing by Monday-Friday 8am-5pm PST.

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WHAT IS YOUR RETURN POLICY?

WE DO NOT OFFER MONEY BACK RETURNS. ONCE WE RECEIVE YOUR RETURNED PACKAGE OUR RETURN DEPARTMENT TEAM WILL INSPECT AND ISSUE YOU AN ONLINE CREDIT. PLEASE ALLOW 24-48 HOURS FOR OUR RETURN DEPARTMENT TO PROCESS YOUR RETURN ONCE IT ARRIVES BACK TO US. ONLINE CREDITS ARE SENT VIA EMAIL TO THE EMAIL USED AT CHECKOUT.

YOUR ITEM MUST ARRIVE BACK TO US WITHIN 14 DAYS FROM THE DAY YOU RECEIVE YOUR ORDER. THIS POLICY BEGINS ON THE INITIAL DELIVERY ATTEMPT. ONCE WE RECEIVE YOUR PACKAGE, WE WILL INSPECT IT AND ISSUE YOU AN ONLINE CREDIT (MINUS SHIPPING FEES.)

TAGS MUST BE ATTACHED. WE WILL NOT HONOR YOUR RETURN WITHOUT A TAG.

Note: Inside your package please enclose your information along with your order number & email used at checkout. If we do not receive this information inside your package, we will not be able to locate the order to issue a credit.

SEND RETURNS TO:
1520 N. Memorial Way #137, Houston, TX 77007
ONCE THE RETURNED PACKAGE ARRIVES, CREDITS ARE ISSUED WITHIN 3-4 BUSINESS DAYS.

WHICH PAYMENT METHODS DO YOU ACCEPT?

PAYPAL. Visa, Mastercard, American Express.

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